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Infosys Technologies is on the lookout for acquiring firms belonging to the legal process outsourcing (LPO) unit. It will take into consideration US or domestic firms as long as they have a strong client base with the needed technologies and platforms in the LPO space.

Associate Vice-President of Infosys Technologies Mr Rahul Shah has acknowledged this quest. He said, “We are looking at some LPO players in India for starters. But our major focus is people or firms who have the technology that services the legal industry, including areas such as e-discovery, intellectual property and compliance. Acquisition of technologies or platforms can provide us the transformational potential to impact client businesses.”

In the domestic market, the specifications for a buyout would inevitably be driven by focus on client base, credential and value play. Mr. Shah stated, “These will be more opportunistic. It could be an LPO which has not been able to scale up, is in distress, but has a good track record and strong client base. Only they may not have been able to spread their engagement within client organizations.”

Mr. Shah also points out that a domestic acquisition could involve a 50-100 people firm and a company in the US market could be involved purely for its platform in LPO. He elaborated by stating, “The US has been a hotbed of innovation and in a sense has a head-start in bringing-in regulations. That has paved the way for innovative products in the US marketplace.”

In Infosys the LPO operations would be a part of the BPO’s knowledge services unit. At present the company offers a complete portfolio of legal services to global clients, including document review services, contract management services, legal research services, intellectual property services, litigation and administrative support services and consulting services. By the end of next year Infosys is expected to start off its LPO service delivery from Manila, Philippines.

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