Hospital’s executives must perform the complex task of keeping pace with the dynamic healthcare environment – constantly changing patient volumes, fluctuating supply costs, stringent government compliance and quality requirements, asset utilization needs, and staffing shortages. To take the informed decisions that help the hospital maintain a competitive advantage, COOs need real-time actionable information at their finger tips. The disparate silos of data across various departments are the biggest bottleneck in providing actionable information at their finger tips. The disparate silos of data across various departments are the biggest bottleneck in providing actionable information. Mergers and acquisitions add to the diversity of hospital information system (HIS) application and data sources, thereby not allowing ‘one version of truth’ about hospital performance to emerge.

The need of the hour is to have an IT solution which can fetch data from all disparate data sources and present it in an intuitive form to a COO, all in real time. In this paper, we present our point of view on the information and features hospital COOs need to help them make informed decisions.