ITES Offshore - Top Stories
Trends – Outsourcing professionals predict key concerns for 2012

Expect outsourcing closer to home, increasing concerns about cloud computing security, and the convergence of social media more
Event – TMC Cloud Communications Expo

Outsourcing Event – Cloud Communications Expo is where businesses seeking to integrate and leverage cloud-based communications applications, process enhancement techniques, more
Outsourcing Trends to Watch for in 2012

The Year 2012 outsourcing trends indicates that it’s going to make novel business realities, delivery models, destinations more
US President Barack Obama had earlier said that the companies which provide jobs at home would get bigger tax breaks.
Indian BPO industry terms US call centre bill protectionistThe Indian business process outsourcing (BPO) industry gave a thumbs-down to the US Call Centre and Consumer Protection Bill, terming it another "protectionist" measure by the country.
Infosys BPO buys Australian firmInfosys BPO, the business process outsourcing subsidiary of the information technology giant, has signed an agreement to acquire all the share capital in Portland Group, an Australian company, for A$34 million (Rs 180 crore).
Asian i-Office Properties, Inc. yesterday broke ground on eBloc Tower 3, its third business process outsourcing (BPO) building at the Cebu IT Park. This, as three technology-based companies started fitting out their offices at the newly completed eBl
Aegis Bpo To Be Listed AbroadThe multi-billion dollar Essar Group is finalising plans to sell part of its holdings in Aegis, its back office services venture, through an initial public offering (IPO) most likely to be on an overseas stock exchange. The group could raise between
30,000 Job Opportunities Coming Up At Clark BPOsAt least 30,000 more call center agents will be hired to work in several business process outsourcing (BPO) companies inside this Freeport, the Metro Clark Information and Communications Technology Council (MCICTC) here reported Tuesday. George Sorio
Haryana Govt. Demands Campus Recruitment From Gurgaon BPOsThe Haryana government wants the BPO companies in Gurgaon to conduct campus interviews in state-owned colleges to motivate students to acquire skills that would help them get jobs in industries dealing with IT-enabled services (ITeS). Sources in the
Bpo Employee Met With An Accident In South DelhiA 28-year-old BPO employee was run over by a Toyota Fortuner car in Chirag Dilli, South Delhi, early on Thursday. Police chased the accused for over a kilometre before overtaking him, and forcing him to surrender. Police said the accused, Umang Aggar
The IT & BPO Sectors Are Unaffected With The Economic SlowdownUnaffected by the economic slowdown, employment in India has witnessed a growth of over 3.15 lakh between July and September last year, topping the 23 lakh job creation over the last three years. The rise in employment was recorded particularly in ei
Sri Lanka’s ICT/BPO Is The 6th Largest Revenue EarnerThe ICT/BPO (Business Process Outsourcing) industry posted revenues of US$ 310 million in 2010/2011 becoming Sri Lanka’s 6th largest export earner. Exports from this sector rose by 47% from US$ 210 million in 2009/2010 and are set to reach $1 billi
Facts On Business Process Outsourcing
Philippines Advatange - Business Process Outsourcing(BPO)
The World Bank - Business Unusual: BPO in Ghana
Wipros Business Process Outsourcing Capabilities
BPO – The India AdvantageIt all started in the early 1990s, when business process outsourcing in India was mainly associated with medical transcription. Those were certainly small beginnings, but still their contribution to the growth of the BPO industry cannot be denied.
Business Process Outsourcing – the future is clearWhen referring to business processes in this paper we mean the essential back office services common to most organisations which typically include finance, human resources and payroll. Whilst critical to the operation of the organisation
The impact of technology on cost in Business Process OutsourcingMany different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant that is often underestimated. While software licenses and maintenance typically represent no more than 3% to 5%
Transformative BPO Business process evolution: A case in pointA few years ago, a leading investment bank wanted to improve the way it handled new account applications. At the time, the company was handling a key step in the process—copying, mailing, faxing and scanning documentsand extracting the most important data—in-house.

