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TCS No. 2 among UK's insurance BPO providers

Tata Consultancy Services has become the second-largest insurance business process outsourcing provider in the UK, after winning two deals worth 250 million pound (around Rs1,800 crore).

TN promoting rural BPOs

The government recently unveiled its ambitious rural business process outsourcing Policy, unveiling an incentive-based approach to encourage establishment of BPOs in rural areas.

Revenue from BPO to touch $1.6bn in '14

Gartner has forecast that revenue from BPO services within the domestic market will grow by 31.1 per cent from $521 million in 2009 to reach $683 million in 2010 and experience steady growth through 2014 to touch $1.6 billion by 2014.

Obama's new mantra: Go for 'Made in America'

US President Barack Obama said that America will not settle for the second place in the international community when other countries like India, China, Germany and South Korea are competing and fighting for the jobs of the future.

China woos BPOs with sops, blow for India

In a bid to end India's dominance in the outsourcing industry, China has announced that it will not levy operating taxes on offshore service outsourcing business in 21 of its key cities till 2013 to promote growth of the industry.

Why rural BPOs are successful businesses

Setting up of rural BPOs is no longer being perceived as just corporate social responsibility. These are viable businesses.

Smaller Indian cities are hot IT, BPO destinations

IT and BPO companies are looking at tier II locations in the country to support global delivery.

IT-BPO firms hunt for profiles on social media sites

In February this year 7,000 people walked in for interviews across cities like Mumbai, Bangalore, Chennai and others. The page received a total of 20,000-25,000 hits.

Tamil Nadu Govt. To Set Up Bpo’s In Rural Areas

The Government of Tamil Nadu is holding talks with various companies and colleges for setting up of Rural Business Process Outsourcing Centres, with an aim of taking the IT sector to rural areas. The government recently unveiled its highly ambitious

Accenture’s Contract Extended By ETS

Educational Testing Service (ETS), the leading provider of education assessments and psychometric research, has awarded Accenture /quotes/comstock/13*!acn/quotes/nls/acn (ACN 36.70, -0.20, -0.54%) a seven-year, $160M contract extension to continue ma

Aegis - The Bpo Company Is Filling The Service Demand Gap

The service industry’s contribution to the country’s gross domestic product is over 50 per cent. The sector is growing at 12 per cent per annum, well above the average GDP growth of 8 per cent. However, the shortage of executives with the right p

Tamil Nadu Govt. Unveils Its Rural BPO Policy

The Tamil Nadu government has unveiled a Rural Business Process Outsourcing (BPO) policy, adopting an incentive-based approach to encourage establishment of BPOs in rural areas. The new policy is an outcome of the success of rural BPO units in Sanasa

TCS BPO Wins 6 Awards For HR Leadership

TCS BPO Services, the business process outsourcing arm of Tata Consultancy Services (TCS), has won six awards for outstanding HR leadership at Asia’s Best Employer Brand Awards 2010, in Singapore. TCS BPO was nominated across six different spec

Rural Bpo’s Are Proving To Be A Great Phenomenon In India

A typical day for Archana, 29 and a mother of two, used to start with milking cows, cooking breakfast for her large joint-family, preparing lunch for her husband, an insurance agent, and seeing him off to work. Rest of the day for the intermediate pa

Shimoga To Turn Into A Bpo Hub

Shimoga, the home town of chief minister BS Yeddyurappa and BJP state unit president KS Eshwarappa, is set to become a business process outsourcing (BPO) hub soon. David Andrews, CEO of Xchanging, who is part of Cameron’s business delegation, signe



Facts On Business Process Outsourcing


Philippines Advatange - Business Process Outsourcing(BPO)


The World Bank - Business Unusual: BPO in Ghana


Wipros Business Process Outsourcing Capabilities
Outsourcing for high performanceOutsourcing is an essential tool for every business and government executive. Infact, Accenture’s ongoing research intothe characteristics of high performance has found that outsourcing is one of the key enablers of high-performance businesses and governments.

BPO – The India AdvantageIt all started in the early 1990s, when business process outsourcing in India was mainly associated with medical transcription. Those were certainly small beginnings, but still their contribution to the growth of the BPO industry cannot be denied.

Business Process Outsourcing – the future is clearWhen referring to business processes in this paper we mean the essential back office services common to most organisations which typically include finance, human resources and payroll. Whilst critical to the operation of the organisation

The impact of technology on cost in Business Process OutsourcingMany different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant that is often underestimated. While software licenses and maintenance typically represent no more than 3% to 5%

Transformative BPO Business process evolution: A case in pointA few years ago, a leading investment bank wanted to improve the way it handled new account applications. At the time, the company was handling a key step in the process—copying, mailing, faxing and scanning documentsand extracting the most important data—in-house.
Syst Dev Principal-16

Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and informatio

Quality Manager/Software-an

Duties Oversee site Quality Management System and quality processes to ensure compliance with all applicable external standards (i.e. ISO 9000, AS 9100, CMMI). Interface with members of program, customer, and staff to proactively identify and ad

iPad Developer-73

Our world-renowned client’s high-visibility search engine team is looking for a competent Developer to assist in the development of iPad application for Search. The team currently has 1-2 members with iPhone app experience, but they need someon

Software Engineer Simulation-En

Duties Responsible for designing, implementing, integrating, testing, documenting, and supporting computer system software & tools. Responsible for the completion of assignments within budget and time limits. Responsible for giving pr

Sr. Software Engineer-15

Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and informatio

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