Founded in 1957, Empresa Tejofran de Saneamento e Serviços Ltda. (Tejofran) is a pioneer in the service outsourcing industry. Today, it has eight business units: cleaning and multiservices, security, sanitation, railroads, energy, environment, services management, and highways. Including 23 service points and its headquarters, Tejofran operates in approximately 190 cities in the states of São Paulo, Rio de Janeiro, and Paraná, providing around-the-clock service.

Challenges

• Consolidate the company’s financial information to make it accessible to all departments and improve decision making
• Implement a robust database to manage large numbers of employees, as well as to promote information exchange among departments
• Conduct corporate analyses to obtain information needed to relocate resources and personnel
• Accelerate data entry into the IT system, especially personnel data—one of the most important assets in an outsourcing services firm