2011 World BPO/ITO Forum Conference Summary Report

The World BPO/ITO Forum Conference Summary Report created in partnership with Oxford Economics, one of the world’s foremost global forecasting and research consultancies, is now available for download.

This annual report provides you an extensive look at our 2011 conference with a deep analysis of the keynote presentations, summaries of each session, and boils down the key take away points for this year’s conference for you. Ralph Schonenbach, CEO Trestle Group participated in this event as a speaker. Please enjoy the report.

Outsourcing Expert Viewpoint by: Trestle Group

Please click here to view this PDF document: 2011 World BPO/ITO Forum Conference Summary Report

Cloud Computing – Technical Evolution / Business Revolution

There is a growing belief that over the next five years, Cloud Computing will become a major stimulus for change in how corporations view and use Information Technology. Although the underlying technology of what is being presented, as “Cloud Technology” is actually nothing new, the consequences are estimated to be immense. Cost efficiency, scalability and availability are the main drivers in the discussion regarding Cloud Computing. Security and privacy are the main issues, which need to be dealt with when using services in the Cloud.

Outsourcing Expert Viewpoint by: Trestle Group

Please click here to view this PDF document: Sourcing Insight: Cloud Computing – Technical Evolution / Business Revolution

Whitepaper: Outsourcing + Leasing: The sustainable financing solution

The recent financial crisis has put pressure on businesses to revaluate operations and transform organizations. Capital investments, reducing costs, adapting to dynamic markets and competitors requires implementing effective strategies. Leasing represents an innovative and proven financial tool for distributing costs which can thereby have a net-positive effect on the profit and loss accounts of a business. Specifically, investments can be made without tying up cash into assets. This option provides access to cutting edge technology and the flexibility to adapt as demand levels change.

Outsourcing Expert Viewpoint by: Trestle Group

Please click here to view this PDF document: Whitepaper: Outsourcing + Leasing

Sourcing Insight: Legal Process Outsourcing

Over the past 7 to 8 years, Trestle Group has witnessed legal process outsourcing (LPO) gaining major importance in the sourcing sector, adding to the ever growing business process outsourcing (BPO) industry. In the beginning, major law firms only outsourced limited, low-skilled legal tasks to third-party providers. Today, comprehensive LPO services are an integral piece of the value chain in legal departments of global companies. As these services move deeper into the overall legal value chain, clients have become increasingly anxious about whether these services will fulfill their standards and if sufficient controls are in place.

Outsourcing Expert Viewpoint by: Trestle Group

Please click here to view this PDF document: Sourcing Insight: Legal Process Outsourcing

Sourcing Insight: BPO in Swiss Banking

This Delphi study sheds light on the development of BPOs in the Swiss banking sector. Over 50 qualified persons from banks, BPO service providers and software developers were interviewed.

Complementary to the various quantitative studies, this study investigates, in a qualitative manner, the mechanisms that influence the development of the BPOs.

Outsourcing Expert Viewpoint by: Trestle Group

Please click here to view this PDF document: Sourcing Insight: BPO in Swiss Banking

Sourcing Insight: Cloud Computing Technical Evolution / Business Revolution

There is a growing belief that over the next five years, Cloud Computing will become a major stimulus for change in how corporations view and use Information Technology. Although the underlying technology of what is being presented, as “Cloud Technology” is actually nothing new, the consequences are estimated to be immense. Cost efficiency, scalability and availability are the main drivers in the discussion regarding Cloud Computing. Security and privacy are the main issues, which need to be dealt with when using services in the Cloud.

Outsourcing Expert Viewpoint by: Trestle Group

Please click here to view this PDF document: Sourcing Insight: Cloud Computing Technical Evolution / Business Revolution